About Stephen Wilson

Stephen Wilson is a 15 year IT professional that currently holds the Subject Matter Expert role for dynaTrace within the Field Technology Sales organization. His role puts him in front of customers and their challenges on a daily basis. His background includes both development and operations. This kind of insight into the challenges that both developers face as well as those faced by the operational team allows him to be seen as a trusted advisor to his customers. His unique perspective into client needs and goals give creditability to the need for performance not just at one level but across the entire lifecycle.

Escaping Application Performance “Groundhog Day” with Culture Change

groundhog

I love movies.  There is just something about them that can teach us a lot about life.  One of my favorites is Groundhog Day.  The construct of this movie is that the main character Phil, played by Bill Murray, is trapped having to live the same day over and over again.   This is what it can be like for IT when it comes to managing application performance.  When a problem is detected in production, a “groundhog day” process is put into action to … [Read more...]

Performance In Development Is The Chief Cornerstone

Figure-4-600x337

In Roman architecture the stone in which a construction project was started from was called the cornerstone or foundation stone.  It was the most important because this was the stone in which all other stones would be based off of.  Great care was taken in making sure that the angles were correct.  If there was a slight deviation, even one degree, it could cause structural issues for a foundation.  When talking about performance across the … [Read more...]

Proactive vs Reactive: How to prevent problems instead of fixing them faster

oneplatform

I consistently stand in front of customers wanting the same thing from their performance monitoring tool sets.  “We want to be more proactive,” they proclaim in desperation.  “We need to have a tool that will automatically alert us to a problem” they demand.  “We want to address a problem before it becomes a problem.”  This is a constant challenge for Operations.  Think about it.  How many times have you said, “I will change the oil in my car … [Read more...]