In my first blog Act 1 – The What and Why I talked about the benefits and some risks around using a Content Delivery Network (CDN). Today I will cover some details around some common misunderstandings regarding how to monitor CDNs and explain the right monitoring strategy. Which monitoring options do you have? In order to manage any complex system you need quality data as quickly as possible. All the enterprise CDN solutions offer some level of … [Read more...]
Application Performance Articles
We hope you’ll both enjoy and benefit from this inside look at the practice of application performance management and monitoring. The authors’ goal is to provide actionable insight on tuning, testing, and the finer elements of performance enhancement on all web, mobile, and enterprise applications.
The following application performance and monitoring articles represent the latest features from Inside Tech Talk. If you would like to receive new application performance features as they become available, simply subscribe, for free via RSS or email.
It is the nightmare of anyone in IT. The unexplained little problem that periodically takes an app down or makes it slow for a batch of users somehow snowballs into a gargantuan issue. One that will suck up personal time for weeks and make life hell. The kind where you start wondering if any of your hobbies could be turned into a business so you could quit the high-stress of IT. Sorry, but the news doesn’t get any better. As it turns out, … [Read more...]
“Step right in. You will witness a show of magic and wonders, passion and trust, speed and misunderstandings.” a (slightly altered) catch phrase that keeps popping in my head when talking to companies in regards to managing Content Delivery Networks (CDN). Apart from the misconception that a CDN will solve all performance problems one of the great unknowns seems to be how to actually monitor CDNs the right way. And as we all know: you can’t … [Read more...]
(Jump to infographic) As the holiday season approaches and online consumer activity increases, the performance of your business-critical, customer-facing applications becomes exceedingly important. In a recent survey conducted by Harris Interactive, on behalf of Compuware, 2,025 U.S. adults age 18 and older – among them, 1,191 smartphone and/or tablet users – were asked about online shopping habits and mobile devices in relation to the … [Read more...]
Each year, the holiday shopping season brings a surge in awareness for website performance and scalability issues. While these items should obviously take an important spot on your roadmap during the whole year, the interesting question is why familiar performance problems keep impacting customer-facing web sites over and over again. After all, we’re all well aware of the most frequent problem patterns that you might face, ranging from front-end … [Read more...]
Last time around I focused on the short-term with 5 things you can do immediately for digital performance. Short-term fixes often have to do with the technology, but that’s hardly the only source of performance issues. Design can play a prominent role in performance problems as well. Designers are always pushing web technology to support their elaborate creative, and too often the designs are implemented without question by developers. But … [Read more...]
By now most of us realize that the explosion of mobile and tablet devices has put tremendous pressure on digital marketing and e-commerce. Sales made on or off-line these days are increasingly the result of multiple digital touch-points – moments of truth that can win or lose customers. Digital marketers have answered the call, scrambling to meet the customer on their terms with the right content, in the right place, at the right time. But … [Read more...]
Having taken the “Bing it On Challenge” several times and declared Google the undeniable winner, there is nothing clearer to me than the simple notion that technology performance is a zero sum game. And here’s why… Working late on a Sunday I needed to conduct a little research to complete a project on short notice, there was simply no time to waste. So, I pop open my browser - Chrome to be specific - and nothing happens. So used to the instant … [Read more...]
When was the last time you opened the hood of your car? Do you even know where the lever is? When I bought my F350 King Ranch Pickup Truck, I opened the engine compartment and stared down at the V8 6.7-liter "PowerStroke" turbodiesel cranking out 400 hp and 800 lb-ft of torque. The turbocharger uses the engine's exhaust gases to spin up a turbine that in turn drives a compressor to push more air into the engine, thus giving me more power, … [Read more...]
Are digital leaders taking technology performance for granted? Would brick and mortar store managers take the same approach to customer experience? Last week I was at the RAMP Advanced Commerce & Mobile Retail Services Summit where I had the chance to interact with senior digital and marketing leaders talking about various digital innovations. A great emphasis was placed on the ability of mobile and local to transform the customer … [Read more...]